Shipping Policy
Domestic Shipping:
- We offer free shipping all over India for enhancing your online shopping experience with us.
- For express shipping within India, please direct message us on Instagram @zudiva.official or WhatsApp us at +91 7827141566.
- Please allow 2-3 working days for us to ship your order. Pre-ordered items will take longer to be shipped, typically 7-10 days.
- In the case of multiple products in an order, the entire order will be shipped together. Please consider the delivery timelines to be slightly longer in such cases.
If the customer provided contact number is incorrect and the order has already been shipped, a charge of Rs. 250 will be levied. The charge covers the two-way shipping cost, packaging cost, and warehouse cost. The remaining amount will be issued to the customer as store credit.
International Shipping:
Your international shipping charges will vary depending upon the Country, Weight and Courier Service.
- Orders are delivered via India post (Indian government post office).
- Delivery period is 4-6 weeks from dispatch from India Post.
- To place your order in express delivery by private courier service like DHL, UPS etc. email us at contactzudiva@gmail.com or Message us on Instagram @zudiva.official (yes it’s that simple!)
For international orders, recipients are advised to collect parcels from the nearest post office within 4-6 weeks. Couriers may not always provide doorstep delivery. Customs may apply based on country laws, the charges for which will have to be borne by the customer. Your cooperation is appreciated as we prioritize timely delivery while navigating logistical challenges.